Shipping policy
Shipping Policy
Free Worldwide Shipping on Orders Over $50
We ship to most countries around the world. Orders typically arrive within 5-9 business days, depending on your location.
Shipping Rates
United States
- Orders $50+: Free Standard Shipping (5-9 business days)
- Orders under $50: $6.95 Standard Shipping
International
- Orders $50+: Free International Shipping (7-14 business days)
- Orders under $50: $12.95 International Shipping
Expedited Shipping Available
Need it faster? Expedited shipping options are available at checkout for an additional fee.
Processing Time
Orders are typically processed within 2-3 business days. You'll receive a tracking number via email once your order ships.
Please note: Processing times may be slightly longer during holidays and promotional periods.
Tracking Your Order
Once your order ships, you'll receive:
- Shipping confirmation email
- Tracking number
- Link to track your package in real-time
Track anytime at: [Track My Order] or contact us at support@wispoak.com
Delivery Issues
Package not arriving as expected? We're here to help.
Email us at support@wispoak.com and we'll track it down.
International Orders
- Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country.
- Delivery Times: May vary depending on customs clearance.
Questions?
Email support@wispoak.com and we'll respond within 24 hours.
